Telecommunications Engineer |
| Location: | Salt Lake City, UT |
| Salary Range: | 75-90K |
| Employment Type: | Full Time |
| Employer: | Parallel HR Solutions, Inc. |
| Description: | Duties:
� Installs, maintains, tests, troubleshoots and repairs enterprise-class VoIP telecommunications equipment, systems and applications.
� Recommends alterations and upgrades to systems, services and applications to improve the quality and supportability of the voice systems and products.
� Directly impacts the reliability standards of the voice systems by following industry-standard best practices and procedures.
� Works closely with the business teams to support customer-facing telephony applications and telecom related solutions equipment.
� Develop long-term voice solutions that address current and future business needs.
� Works with carriers and vendors to order, install, troubleshoot and maintain carrier circuits, telecom applications and equipment.
� Will require occasional off hours for systems upgrades and installations and will be on-call as needed to support 24x7 production systems.
Reporting Relationships:
Reports directly to the Telecommunications Manager
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| Qualifications: | Qualifications: Required Experience and Skills:
� Must have Cisco voice or networking experience.
� Must have Bachelor�s degree, 2+ years of voice systems experience and/or training; or an equivalent combination of education and experience in related field is required.
� Experience with advanced networking, telephony concepts, practices, applications and equipment highly preferred.
� Experience in supporting telecommunications systems in a VoIP environment with advanced call routing and call flow expertise is highly preferred.
� Experience with Cisco Call Manager and Cisco UCCE in an Enterprise environment highly preferred.
� Cisco certifications such as CCNA, CNP, and CCVP are a plus.
� Cisco voice gateway router IOS support and QOS experience preferred.
� Experience with MS Server hardware and OS support preferred.
� Must possess excellent trouble-shooting skills and demonstrate the ability to handle stressful situations in order to effectively respond to emergencies.
� Must have excellent requirements gathering and analysis skills along with the ability to develop and update detailed technical documentation.
Personal Qualities:
� Welcomes innovation and willingly adapts to change
� Has the ability to quickly learn new technologies
� Takes ownership of tasks and displays accountability
� Takes initiative, communicates, works well unsupervised, and drives projects to completion
� Enjoys working collaboratively as a team player
� Has a passion for the job and delivery of results with excellence
� Has a hunger to learn and progress
Benefits available:
� Eligible for Medical & Dental the day of hire!
� Free yearly eye exam for employee & immediate family
� Eligible for Flexible Spending the day of hire!
� 401K with company match
� Holiday, Vacation and Personal time pay
� Huge discounts on contact lenses and glasses for friends and family
� Free on-site fitness center with access to certified trainers
� On-site restaurant with highly discounted meals
� Company paid Life, AD&D
� Supplemental Life available
� Long Term Disability
� Free 24 hour Nurse Line
� Extensive Wellness program
� Free soda, coffee, and drinks all day every day
� Free breakfast, fruit and bread all day every day
� Much, much more
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