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Implementation Specialist

June 20, 2009 - November 11, 2010
Location:Salt Lake City, UT
Exempt/Non-Exempt:Exempt
Employment Type:Full Time
Employer:Mindshare Technologies, Inc.
Description:Mindshare Technologies has an immediate opening for an Implementation Specialist. This is a salaried entry-level position with the operations team, with responsibility for building Mindshare’s proprietary survey and reporting solutions for clients across a wide variety of organizations and industries. Excellent benefits package and 401(k) match available.

Mindshare provides real-time customer phone and web surveys with actionable reporting to help companies understand, monitor, and improve their customer’s experiences. We are growing very rapidly and require an individual who learns quickly, takes ownership for projects, communicates effectively, and possesses very strong attention to detail. Applicant must be highly responsible, thorough, and willing to go the extra mile when dealing with deadlines.

This is a great career-building opportunity at a vibrant, fun, and innovative company. Mindshare was ranked the 3rd fastest growing company in Utah in 2008 and was recently named to the INC 500 as one of America’s fastest growing private companies.
Duties:Responsibilities include:
• Building survey and reporting solutions using Mindshare’s proprietary application

• Managing multiple projects simultaneously and effectively prioritizing deliverables

• Rapid response to client inquiries, requests, and issues in a fast-paced, service-oriented environment

• Working with clients, both internal and external on survey and report design to deliver optimal operational improvement solutions

• Consistently delivering the right solutions on time and in impeccable condition
Qualifications:Position requires:
• Very strong analytical, technical, and logical thinking skills

• Ability to coordinate multiple priorities and respond to challenging situations

• Must be highly detail oriented to be successful

• Proficiency in Microsoft Excel, Word, and PowerPoint a must

• 4 year degree or equivalent and demonstrated analytical abilities


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