Help Desk / Technical Analyst |
| Location: | Salt Lake City, UT |
| Salary Range: | 17-19 / HR |
| Employment Type: | Full Time |
| Employer: | Parallel HR Solutions, Inc. |
| Description: | Parallel HR Solutions is looking to secure several Help Desk and Technical Support Analysts to provide world class technical support for a leading global organization. The designated worksite is in Salt Lake City, UT. Fluency in Portuguese, Chinese, Japanese, or Korean is highly preferred. |
| Qualifications: | Required:
� Good Windows OS experience (XP, Vista, 7, and CE)
� Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio, and Project)
� Associates or Bachelors Degree from an Accredited University
Must also have experience with one or more of the following:
� Account provisioning (creation, deletion, modification, and entitlements) within Exchange
� Working knowledge of Active Directory/NT domains.
� Microsoft Sharepoint
� Citrix Terminal Server troubleshooting
� Mobile technologies (Blackberries, Citrix, VPN)
� Active Directory administration
� Basic networking (DHCP, DNS)
� Audio conferencing and Voice related support
� Administrative tools for Exchange, Email-based Faxing, Mainframe, File Transfer Administration PC hardware knowledge
� Networking and networking hardware�wired and wireless
� Hardware and software diagnosis skills
Bilingual skills ideal
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